Because there are some alternative pricing models, volume packages and some add-on options we will be able to guide you and make sure you get a price quotation that fits your specific needs.
Self Service Simplicity | Flexibility | Enterprise Grade
Yes. You will need to sign a service agreement that outlines your and our rights and obligations.
We bill annually in advance.
We define a tag as: A machine or device data source/sensor producing values of the same type and with the same origin, e.g. temperature, pressure or counts. The number of machine/device sensor tags determines the pricing per Node, per Site or for the Enterprise (all sites) in different Tiers. Different options exist to fit your specific situation.
For non-sensor data we apply a model based on a fee per (active) Flow. This applies to both Crosser IIoT and IPA. It is a deployed and activated Flow. If the same Flow is deployed multiple times, for instance at multiple locations, each Flow is counted. Flows that are not running are not charged. Priced by volume.
No. Unlike some other Automation Workflow systems we do not charge per step in a Flow.
We practice a capacity model where the customer buys the right to process up to a certain number of tags or Flows. It is the responsibility of the customer to report the number of tags & Flows and increase the capacity if needed. The usage is however measured by Crosser for comparison with subscribed capacity.
No. Vision sensors are an exception where we practice custom billing. Contact us for a quotation.
We operate a trust model where customers are responsible to report when they add more data sources and upgrade the subscription. But sometimes it doesn't happen. Technically nothing will happen if you use more capacity than your subscription. We do not suspend services based on usage.
But we will know as each node reports usage statistics back to the Crosser Cloud. If there is an increase we will contact you regarding an upgrade of the subscription but we will not charge overage fees for historic over-usage, unless explicitly agreed in writing.
Increasing the capacity of your deployment can be done any time. Add-on orders will be prorated to the renewal date. So if you order more capacity after 4 months we will invoice you the fee for the remaining 8 months until the contract renewal.
Decreasing the capacity can be done annually in advance of the next annual billing.
No, it doesn’t.