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FAQ

Are there any issues with running the Crosser Node as a Docker container on Windows?

The Crosser edge node runs as a Linux container, which is currently not supported by the enterprise version of Docker on Windows. 

My Node is active but I can't start a remote session

The Node shows up in the list of available Nodes when you click on "Connect to node" inside the Flow Studio, but then you never get connected (the popup stays with a spinner waiting). Learn the two ways to solve this issue.

Where is Crosser Control Center hosted?

Crosser Cloud is hosted in Azure West-Europe region (Amsterdam).

Can I copy a module in a flow?

Yes, use CTRL+C and CTRL+V in the FlowStudio to achieve this.

What is required to run the Crosser Node?

You have installed the Node by following the instructions in the documentation but the Node does not show up as active in Crosser Cloud. Follow the steps in this article to troubleshoot these type of issues.

I do not receive any notification emails, why?

There is a limit of 100 emails in total per day if that limit is reached you will not receive any more notifications.

Can I run Crosser Control Center in my own data center?

Yes, it can be run on premise or in a private cloud if needed.

I have added my NodeID:s in my OPC UA Reader/Subscriber module settings but still I do not see any data when debugging?

To see the data when debugging you also need to add name with your NodeId, e.g: ns=4;i=1267|ValveF0X01

Can I run the Crosser node on ARM?

Yes, arm64 and armhf/armv7 architectures are supported. This includes RaspberryPi 3+.

What do I do if I need a module which I can't find in your library?

You have the option to add your own modules to the library. There are 3 ways you can add your own modules: own Python or C# code, Build your own connector with our Universal Connector or Use our SDK to build your own modules.