Service & Maintenance
Foster collaborative and in-time decision processes by integrating key systems and enabling spare part procurement.
Service & Maintenance
Work Order Planning & Execution
Enable preventive, predictive and reactive maintenance through work-order create and execution planning.
Service & Maintenance
Proactive/predictive maintenance & repair
Leverage sensor data and insights to become more proactive in servicing devices and machines. Reduce maintenance and repair cost. Leverage advance algorithms to move to predictive maintenance for further cost reductions and efficiency gains.
Service & Maintenance
IoT Driven Real-Time Analytics and Insights
Become data driven and integrate IoT data with your ERP, Asset Management, Field Service Management or other Enterprise systems. Leverage Intelligent Workflows and streaming analytics to get deeper insights and act on data in real time.
Intelligent Workflows can work around the clock to track inventory, delivering real-time reporting and inventory analysis to help you keep pace with demand fluctuations.
Track inventories against demand in real time across multiple suppliers and customers. Generate more accurate demand forecasts that can reduce inventories and avoid overproduction.
Improve data quality with data validation between multiple data sources. Deploy Intelligent Workflows to automate the entire validation process to automatically extract data from for instance web forms and validating VAT, IBAN, Bank Giro etc and duplicate checks in the ERP following rules specific to countries (European and Non European).
Purchase Order Processing
Automate invoice processing for all vendors and eliminate errors and delays. Intelligent Workflows can extract invoice data in any format, request approvals, monitor payment status, and update systems.
Automate Back office Processes
Connect your ERP and Accounting systems and improve efficiency by applying Intelligent Workflows to handle creating and disseminating reports, process invoices and check payment status against SLAs, and monitor and manage inventory.
Use Intelligent Workflows to move data between systems and transform and enrich data. Control field for missing information. Launch tasks automatically to improve data quality. The end result: higher order quality and reduced manual work for re-typing information or moving data between applications. Reduce errors and scrapping of goods.
Automate Reporting and Administration
Get timely data and visibility across production and business systems with auto-generated reports.
360 degree view of the customer conversations
Bring all customer conversations across channels into one dashboard for faster resolution and real-time visibility of issues. Impress your customers, remove manual steps and your cost of customer service.
Improved customer service resolution times
Integrate back-end systems (ERP, CRM) to order processing systems leads to easier defect tracking, remediation, and faster resolution times and order fulfillment
Put a smile on your customers faces - Automate the customer journey
Automate the customer journey with Intelligent Workflows. Enable self-service for your customers by integrating data from your CRM, ERP, Inventory systems and Supply Chain systems. Go one step further and get real-time access to your supplier and partner data through APIs.
Modernize Legacy Systems
The Crosser IPA solution enables you to extend the life-time of your existing systems by adding advanced capabilities for Intelligent Workflows, including in-app automation using event driven workflow and advanced logic. That big-ticket investment in an upgrade might not be needed quite yet.
Incident & Issue Management
Enable registration of incident and track completion disposition with enterprise grade workflow and approval process.
Remove data silos
Remove data silos between your sales, supply chain and shop floor and leverage Intelligent Workflows to bring data together and remove manual steps in your supply chain.
Unlock the data in your legacy platforms
Connect and integrate the legacy systems and use the data to create Intelligent Workflows to optimize your manufacturing and supply chain processes.
System & Asset Monitoring
Control system and asset uptime and apply real-time actions and notifications on anomalies. Monitor uptime percentage and Operational KPIs.
Increase Operational Efficiency
Automate processes such as demand planning, sourcing, production, and sales forecasting to help optimize operational costs.
Streamline Bill of Materials
Eliminate errors with Intelligent Workflows to manage BOM systems, send automatic change alerts and notifications, ensure regulatory compliance, and provide real-time reporting and analytics.
Improve Product Quality
Detect product issues quicker by gathering IoT data and deep insights into the health and performance of the product. Improve product quality faster.
Sales & Marketing
Customers are turning to digital sources of information to inform themselves before purchases. The challenge for all marketeers is to deliver the right information during critical moments in a customers buying journey. This is true for both consumer and B2B customers. Done right you can sustain customer loyalty and increase repeat purchases. With Intelligent Workflows you can integrate all your sales and marketing tools and create a real-time experience for your customers.
Integrating the Shop Floor, ERP and Supply Chain
Get faster order fulfillment by integrating the shop floor, ERP and Supply Chain. Remove manual steps in your business by implementing Intelligent Workflows that speeds up the order fulfillment process and at the same time reduces the cost of order processing.
Optimize Transportation Management
Monitor all logistics with Intelligent Workflows to reduce human error and track all transportation costs and outcomes across carriers.
QR Scanning for supply chain automation
Look up product information quickly with QR scanning. Cut the time it takes to perform quality checks by scanning an item and pulling details from ERP or supply chain systems. Automate actions with QR input.
Supply Chain Automation
Get visibility and real-time business automation across your entire supply chain covering for instance Trucks, Pallets and Warehouses.
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