Shop Floor
Shop Floor
Shop floor Integration & Automation
Leverage Intelligent Workflows to automate and digitize processes across multiple systems including ERP, MES, PLM, EAM, SCM, FSM and any other three letter abbreviation you can imagine. On-premise or Cloud. Doesn't matter.
Service & Maintenance
Service & Maintenance
Field Service & Asset Maintenance
Streamline key aspects of Services Operations & Execution from field service, to spare part planning and plant asset maintenance. Efficiently manage, maintain and schedule operations on field or in-plant assets or connected devices.
Service & Maintenance
Spare-Parts Planning
Foster collaborative and in-time decision processes by integrating key systems and enabling spare part procurement.
Service & Maintenance
Work Order Planning & Execution
Enable preventive, predictive and reactive maintenance through work-order create and execution planning.
Service & Maintenance
Proactive/predictive maintenance & repair
Leverage sensor data and insights to become more proactive in servicing devices and machines. Reduce maintenance and repair cost. Leverage advance algorithms to move to predictive maintenance for further cost reductions and efficiency gains.
Service & Maintenance
IoT Driven Real-Time Analytics and Insights
Become data driven and integrate IoT data with your ERP, Asset Management, Field Service Management or other Enterprise systems. Leverage Intelligent Workflows and streaming analytics to get deeper insights and act on data in real time.
Inventory
Inventory
ERP integrations for stock level confirmation
Connect to enterprise ERP systems to check stock levels and confirm deliveries. Automate the restocking and quality control processes.
Inventory
Inventory Management
Intelligent Workflows can work around the clock to track inventory, delivering real-time reporting and inventory analysis to help you keep pace with demand fluctuations.
Inventory
Inventory Management
Track inventories against demand in real time across multiple suppliers and customers. Generate more accurate demand forecasts that can reduce inventories and avoid overproduction.
Customer Experience
Customer Experience
360 degree view of the customer conversations
Bring all customer conversations across channels into one dashboard for faster resolution and real-time visibility of issues. Impress your customers, remove manual steps and your cost of customer service.
Customer Experience
Improved customer service resolution times
Integrate back-end systems (ERP, CRM) to order processing systems leads to easier defect tracking, remediation, and faster resolution times and order fulfillment.
Customer Experience
Put a smile on your customers faces - Automate the customer journey
Automate the customer journey with Intelligent Workflows. Enable self-service for your customers by integrating data from your CRM, ERP, Inventory systems and Supply Chain systems. Go one step further and get real-time access to your supplier and partner data through APIs.
IT
IT
Modernize Legacy Systems
The Crosser IPA solution enables you to extend the life-time of your existing systems by adding advanced capabilities for Intelligent Workflows, including in-app automation using event driven workflow and advanced logic. That big-ticket investment in an upgrade might not be needed quite yet.
IT
Incident & Issue Management
Enable registration of incident and track completion disposition with enterprise grade workflow and approval process.
IT
Remove data silos
Remove data silos between your sales, supply chain and shop floor and leverage Intelligent Workflows to bring data together and remove manual steps in your supply chain.
IT
Unlock the data in your legacy platforms
Connect and integrate the legacy systems and use the data to create Intelligent Workflows to optimize your manufacturing and supply chain processes.
IT
System & Asset Monitoring
Control system and asset uptime and apply real-time actions and notifications on anomalies. Monitor uptime percentage and Operational KPIs.
Operations
Operations
Increase Operational Efficiency
Automate processes such as demand planning, sourcing, production, and sales forecasting to help optimize operational costs.
Product
Product
Improve Product Quality
Detect product issues quicker by gathering IoT data and deep insights into the health and performance of the product. Improve product quality faster.
Sales & Marketing
Sales & Marketing
Contextual Marketing
Customers are turning to digital sources of information to inform themselves before purchases. The challenge for all marketeers is to deliver the right information during critical moments in a customers buying journey. This is true for both consumer and B2B customers. Done right you can sustain customer loyalty and increase repeat purchases. With Intelligent Workflows you can integrate all your sales and marketing tools and create a real-time experience for your customers.
Supply Chain
Supply Chain
Integrating the Shop Floor, ERP and Supply Chain
Get faster order fulfillment by integrating the shop floor, ERP and Supply Chain. Remove manual steps in your business by implementing Intelligent Workflows that speeds up the order fulfillment process and at the same time reduces the cost of order processing.
Supply Chain
Optimize Transportation Management
Monitor all logistics with Intelligent Workflows to reduce human error and track all transportation costs and outcomes across carriers.
Supply Chain
QR Scanning for supply chain automation
Look up product information quickly with QR scanning. Cut the time it takes to perform quality checks by scanning an item and pulling details from ERP or supply chain systems. Automate actions with QR input.
Supply Chain
Supply Chain Automation
Get visibility and real-time business automation across your entire supply chain covering for instance Trucks, Pallets and Warehouses.